CQ99 Terms and Conditions — Your Rights and Responsibilities

General Terms & Conditions

CQ99 is an online gaming platform that provides entertainment gaming services to players in Bangladesh and beyond. These Terms and Conditions ("Terms") apply to the CQ99 website and all associated services.

These Terms and Conditions are provided in English for the convenience of our Bangladeshi members. In the event of any interpretive dispute, the English version shall prevail. CQ99 reserves the right to update these Terms at any time, and any changes will be published on the website.

Using CQ99's services means you agree to all of these Terms and Conditions. New members are encouraged to read the full Terms carefully before registering.

Account Register

You must provide accurate and complete information when registering on CQ99. Accounts created with false information may be cancelled at any time and any balance may be forfeited.

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• The name, address, and mobile number provided at registration must be accurate.
• Keeping your account password confidential is your responsibility. Allowing others to use your account is strictly prohibited.
• Accounts may not be transferred or sold.
• If you notice any suspicious login attempts or unauthorized access, contact CQ99 support immediately.

Age Verification & Eligibility

You must be at least 18 years old to play on CQ99. Use of this platform by minors is strictly prohibited.

CQ99 may request identity or age verification documents at any time. Acceptable documents include a National ID, passport, or birth certificate. Failure to verify your age may result in temporary or permanent account suspension.

Deposit and Withdrawal Policy

Deposits on CQ99 can be made easily using Bangladeshi payment methods Mobile Banking, Nagad, and Rocket. The following rules apply to deposits and withdrawals:

• A minimum deposit amount applies; the limit varies depending on the payment method used.
• Withdrawal requests are typically processed within 24 hours.
• Account verification is mandatory for withdrawals.
• Withdrawals may be required to be processed via the same method used for the original deposit.
• Daily and weekly withdrawal limits apply.
• CQ99 may place a hold on payments for investigation if any suspicious transactions are detected.

CQ99 is not responsible for any charges imposed by banks or mobile wallets. Any transaction fees are applied solely by the relevant payment provider.

Bonus & Promotions Policy

CQ99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

• Wagering Requirement: Most bonuses require a specified wagering amount to be met before withdrawals can be made.
• Validity: Every bonus has a set expiry date; once it expires, the bonus will be forfeited.
• Multiple Accounts: Using the same bonus across multiple accounts is strictly prohibited.
• Abuse: Any attempt to abuse bonuses may result in the cancellation of the bonus and any associated winnings.
• Game Restrictions: Some bonuses are only valid on specific games; the bonus may be forfeited if its conditions are not met.

Gaming Rules

All games on CQ99 are conducted fairly and transparently. The outcome of every game is determined by a certified RNG (Random Number Generator).

• Players must follow the rules of each game.
• If a technical error renders the outcome of any game round uncertain, CQ99 reserves the right to void that round.
• Exploiting bugs or glitches in the software or system is strictly prohibited.
• In live games, the dealer's decision is final.
• If your internet connection is lost, the outcome of any active bet will be settled automatically.

Prohibited Activities

The following activities are strictly prohibited on CQ99:

• Using the platform for money laundering or any other form of illegal financial activity.
• Creating or operating multiple accounts.
• Hacking another player's account or accessing it without authorization.
• Using bots, scripts, or any automated software to play games.
• Colluding with other players to manipulate game outcomes.
• Impersonating CQ99 staff or attempting to deceive the platform in any way.
• Attempting to breach or circumvent the platform's security measures.

Account Suspension and Termination

CQ99 reserves the right to temporarily or permanently suspend an account under the following circumstances:

• Violation of the Terms & Conditions.
• Detection of suspicious or fraudulent activity.
• Failure to verify identity or providing false information.
• By order of a court or relevant authority.
• At the member's own request (voluntary self-exclusion).

You may also request to close your account at any time. Any outstanding balance will be returned in accordance with the applicable rules.

Privacy and Data Protection

CQ99 is committed to protecting your personal information. Your data is collected, used, and safeguarded in accordance with our Privacy Policy.

• Your information is never sold to third parties.
• Your information is not shared unless required by law.
• All data is secured via SSL encryption.
• For more details, visit our Privacy Policy Read.

Limitation of Liability

CQ99 is an entertainment platform. There is always a risk of losing money when gaming, and CQ99 is not responsible for any such losses.

• CQ99 is not liable for losses caused by internet issues or technical faults.
• CQ99 is not responsible for issues arising from third-party payment providers.
• CQ99's liability for personal or financial harm resulting from gaming addiction is limited.

Right to Amend Terms

CQ99 reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be published on the website, and members will be notified of significant updates via email or on-site notification.

Continued use of CQ99 after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

Contact & Complaints

If you have any questions about these Terms and Conditions or wish to raise a complaint, please contact our support team.

• Email: [email protected]
• Live Chat: Available 24/7 via the website
• Support Languages: Bengali & English

Our team aims to respond to complaints within 72 hours of submission. More complex cases may require additional time.